Samsung Freezer Stopped Making Ice

Why has My Samsung Freezer Stopped Making Ice?

posted in: appliance repair 0

These days, most of the automatic ice makers on every kind of refrigerator work using the same sort of principles. On the other hand, repairing the ice makers on your refrigerator is not a very hard task. Most of the issues can be solved by you instead of calling some professionals.

To do that, you have to make sure that you follow some obvious steps. Usually, Samsung fridge-freezers generate around 120 ice cubes each day. After emptying the ice tray and letting the unit keep running for 24 hours, if you get to see the freezer is making less than 50 cubes per day, your refrigerator needs service.

However, there are some variations in steps that you need to follow if your Samsung refrigerator ice maker does not work based on the number of cubes it produces each day.

When Produces 50 to 90 Cubes

First, set the temperature of the freezer to a reasonably lower setting. It needs to be 0 degree Celsius for the ice maker for its proper functioning. Afterwards, make sure the water valve that is placed on the refrigerator’s water supply line is entirely accessible.

Change the cartridge of the filter if you have a water filter in the refrigerator. For doing that, if you need instructions, see the user manual.

When Produces Less Than 120 Cubes

A single ice maker usually makes one full tray of ice in every 90 minutes. If you want it to make more ice cubes within that period, lower the temperature of the freezer. Press the power freeze button to increase the speed of the ice-making procedure if you have a power freeze function on your refrigerator.

While in power freezer mode, the freezer fan and the compressor both run for 10 hours at a stretch. Thus, the ice-making interval gets reduced to 55 minutes from 90 minutes. You do not have to bother about switching off the power freezer button as it automatically gets switched off after 10 hours.

Point to be noted; if you have installed your refrigerator just now, it will take around 6 to 12 hours to produce ice. Then you should get rid of the first three batches of ice cubes that the ice maker makes to assure it is making ice from clean water.

In inclusion, there can be a number of issues for which your Samsung freezer stopped making ice. Make sure you checked all the possible reasons behind it such as:

1. Ensure the Ice Maker in ‘ON” Position
There are some ice makers which got an on/off switch that is located on the ice maker itself. Make sure it is in the “on” position.

2. Did the Water Filter Get Clogged?
There is a water filter that is placed right behind your refrigerator. For some reason, if the filter gets clogged, the ice maker will stop functioning, and it will stop making ice cubes. Either consult with a professional or get some ideas about how to change the filter.

3. Check the ‘Shutoff Arm’ Position
There is a plastic arm that can sense when the ice cube canister gets full. When it gets filled up, the arm moves in the ‘up’ position and shuts off the ice maker. That is why make sure the feeler arm is in the ‘down’ position, and nothing is blocking its path.

4. Check the Water Lines
Check the water lines behind the refrigerator if it got pinched. At times, moving your refrigerator around can crimp the water lines in the rear end of your fridge. If you think such happened, pull the refrigerator out around 12 inches and take a look at the water line for crimps using a flashlight.

5. Is the Ice Bucket Totally Full?
If the ice bucket gets filled up, the ice maker will not keep making ice. This happens as the ice arm gets in the ‘up’ position.Hence, pressing a small switch turns the ice maker entirely off.

6. Freezer not Getting Cold Enough
If your Samsung freezer is not at its freezing temperature, the ice maker will not work properly for making ice cubes. To check this issue, use a temperature gauge to make it colder as much as 32 degrees or maybe even colder.
In most of the cases, the ice maker will not work accurately if the temperature is 4 to 6 degrees above freezing. The idea is, your freezer will not make ice cubes at a warm temperature.

7. Check if the Water Pressure Too Low
Sometimes it happens that the water pressure gets too low, and because of this, it cannot be fed into the ice maker for making ice. It may occur from water line blockage. In this situation, replace the water filter.

8. Check if the Ejector Blades Got Blocked
There is an ice paddle that spins inside the ice maker which turns to push the ice cubes out. Check if this paddle got blocked or stuck, that prevents ice from getting dispensed.

9. Is the Water Valve Turned Off?
There is a water valve right behind your fridge that can get turned off while replacing the water filter. Turn it on and let water flow to the ice maker that will eventually start making ice cubes.


Having ice ready anytime is somewhat a luxury yet we take it for granted until we reach a point where our freezer stopped making ice cubes. At the same time, it is undoubtedly unfortunate for you if your Samsung freezer stops making ice.

Nevertheless,the good news is, ice makers are pretty simple machines.Hence, if you got issues with yours, instead of making a service call and spending lots of money on it initially, try to fix it by yourself.

Try the troubleshooting tactics as mentioned earlier and repair your freezer sitting at home.As a last resort, I would go to some Samsung appliance repair near me provided that I got major issues with my Samsung freezer.